Privacy Policy

Effective Date: July 2026

Royalz Barbers ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book an appointment, purchase services, or otherwise interact with us (collectively, the "Service").

By using our Service, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information

Name
Email address
Phone number

Booking & Service Information

Appointment details (date, time, location, and barber)
Services requested
Appointment history and preferences

Payment Information

Payment details are processed securely by our third-party booking and payment provider. We do not store full credit or debit card information.

Technical Information

IP address, browser type, and device information
Pages visited and general usage data collected through standard website analytics

2. How We Collect Information

We collect information when you book an appointment through our online booking system, contact us by phone or email, submit a form on our website, visit one of our shops, or browse our website.

3. How We Use Your Information

We use your information to:

Schedule and manage appointments
Send appointment confirmations and reminders
Process payments
Respond to questions and requests
Improve our services and website
Send promotions or updates, where you have opted in

4. Online Booking Through Fresha

Appointments are booked and managed through Fresha, a third-party booking platform. When you book with us, the information you provide is collected and processed by Fresha under their own privacy policy and terms. We encourage you to review Fresha's privacy policy at fresha.com to understand how they handle your data.

5. Sharing Your Information

We do not sell your personal information.

We may share information with service providers who help us operate our business — such as our booking platform, payment processor, and website host — and only to the extent needed to provide those services.

We may also disclose information if required by law or to protect our legal rights.

6. Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site.

You can control or disable cookies through your browser settings, though some features may not work as intended if you do.

7. Data Retention

We keep your information only as long as needed to provide our services, maintain appointment records, and meet legal or accounting obligations.

8. Your Choices

You may request access to the personal information we hold about you, ask us to correct or delete it, or opt out of promotional messages at any time by using the unsubscribe link in an email or by contacting us directly.

Requests related to booking data may need to be directed to Fresha.

9. Children's Privacy

We provide haircut services to children, and appointments for minors are booked by a parent or guardian. We do not knowingly collect personal information directly from children under 13 through our website.